Frequently Asked Questions (FAQs)

Where Can I Purchase Your Product?

Right now, our products are exclusively available in the Philippines.

If you are abroad and wish to purchase Colourette, your best bet is to have a friend or family member order your goodies for you and then ship them over!

Colourette products are sold online via, as well as Lazada, Shopee, The Kult, BeautyMNL, and Watsons Online.

Colourette Partners are also available in your respective areas for your convenience.

How Can I Pay For My Order?

Kindly settle your order payment within 3 days. Click the Proof of Payment button on our website and complete the form.

Proof of Payment:


Send a HIGH-QUALITY photo/screenshot of your deposit slip/online bank transfer to with your order number as the header.

Kindly include your name and contact number in the email.


Via bank deposit:


Account Name: F and F Skin Products

Account Number: 9689 0751 15



Account Name: F and F Skin Products

Account Number: 0108 2800 1537


Note: Settlement of payment may vary when you purchase items from our Online Partners.


Are Your Products Cruelty-Free?

Definitely! No animals were harmed in the development of our products. Our products are not tested on animals.


Are Your Products Vegan?

Unfortunately, our Coloursticks and Colourtints are not vegan due to an ingredient called beeswax, which is wax secreted by bees.


Are Your Products Hypoallergenic?

Our products are made with all-natural ingredients. They are carefully crafted to suit even the most sensitive skin. However, they are not hypoallergenic.